Acceptance of Terms
By using Cambridge NMET Transportation services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.
Services Provided
Cambridge NMET Transportation offers non-emergency medical transportation ("Services") to individuals requiring assistance to and from medical appointments, treatments, and related destinations.
Eligibility
To use our services, you must:
- Be at least 18 years old or have a legal guardian’s consent.
- Provide accurate and complete information.
- Comply with all applicable laws and regulations.
Booking and Cancellations
- Reservations must be made in advance through our website, phone, or authorized representatives.
- Cancellations should be made at least [Insert Hours] before the scheduled pickup time to avoid cancellation fees.
- Late cancellations or no-shows may result in additional charges.
Fees and Payment
- Service fees are determined based on distance, duration, and any special assistance required.
- Payments must be made via accepted payment methods before or upon service completion.
- We reserve the right to update our pricing structure at any time.
Passenger Responsibilities
- Passengers must be ready at the designated pickup location on time.
- Any special medical equipment or assistance must be disclosed at the time of booking.
- Passengers must follow driver instructions and adhere to safety regulations.
Liability and Limitations
- Cambridge NMET Transportation is not responsible for delays caused by traffic, weather, road conditions, or other unforeseen circumstances.
- We are not liable for any medical issues that arise during transportation. Passengers should consult their healthcare providers for any special transportation needs.
- Personal belongings are the passenger's responsibility. We are not liable for lost or damaged items.
Service Refusal
We reserve the right to refuse service if:
- A passenger is intoxicated, disruptive, or poses a threat to the driver or other passengers.
- False or misleading information is provided.
- Payment obligations are not met.
Privacy and Data Protection
All personal information collected is handled in accordance with our Privacy Policy. We do not sell or share your data with unauthorized third parties.
Amendments to Terms
We may modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any updated terms.